Apparently two phone lines have been set up to help deal with the huge number of passengers that have been affected by the big collapse of the Globespan Group. One part of this group, Flyglobespan, has left many people stranded overseas.
So far, more than 8,000 calls have come from passengers who have been left stranded abroad or are waiting for news in Scotland following the collapse of the group. A total of 550 of the 650 staff have been made redundant as of immediately. Flyglobespan, which was Scotland’s largest budget airline, finally reached its breaking point last Wednesday. This left 3,400 people stranded around the world.
The head of business recovery services at PricewaterhouseCoopers Scotland, Bruce Cartwright, that their key focus has been on travelers and employees, and they are aware of the distress that it has caused. He continued saying that they will work to ensure that Globespan customers have all the information that they require to return home or at least have the next steps that should be taken in getting a refund. He also said that he would like to thank the employees for their support during this very difficult time.
Other companies have also been lending their support to people who have been stranded overseas. This includes such airlines as easyJet and tour operators like First Choice and Thomson. Apparently a lot of companies are using this time to show passengers who have been left stranded that they will be there for them when they need them. Thus, in a way it’s kind of like a form of advertising but to stranded people.