by Sally Peters March 2nd, 2009
Michael O’Leary, the Chief Executive of Ryanair, said in an interview that the budget carrier was looking to install a coin slot in the door of the lavatory so that people may have to pay to use the loo. He says that Ryanair is determined to make travel more affordable and easier, and he doesn’t believe that anybody has flown with them with less than £1. The Daily Telegraph newspaper ironically asked readers what service they thought low-cost carriers may start to charge a fee for in the future, where 56% of them answered that they would charge for using the toilet, 31% said reclining seats, and 11% said sick bags.
Rochelle Turner, the Head of Research for Which? Holiday, has criticized the proposal, saying that it appears that Ryanair is ready to do anything to make quick money, and they are putting profit before their customers’ comfort. She believes that making people pay to use the toilet may result in fewer people purchasing overpriced beverages on board, which would serve the airline right.
Later, Stephen McNamara, the spokesman for the airline, said that O’Leary makes a lot things up as he goes, and while they have discussed the proposal internally, there aren’t any immediate plans for it. However, this highlights the continuing obsession of Ryanair to lower costs and pass the savings onto the passengers in the form of more affordable fares, he continued. McNamara added that not every passengers uses the loo on board a flight, but those that do would help to lower airfares for every passenger.
Find out more at: www.ryanair.com