As families across the UK prepare to take off on their annual summer holidays, the minutiae of car hire contracts are probably the last thing on most their minds. But thankfully for holidaymakers, the industry is coming under increased pressure to ensure that deals are sold to renters in a fair and transparent way. Coming [...]

Regulations could soon be in place to force car hire firms to be more careful about landing their customers with a variety of hidden costs. The number of complaints from rental firm customers rocketed in the first half of 2011 by 37 per cent, compared to the first half of 2009, according to the UK [...]

The US government has announced that it is revising the compensation rules which apply to passengers who are delayed or bumped from their flight. The new legislation will also require airlines to be more transparent about their fees. Ray LaHood, the US transport secretary, said the new rules would support a passenger’s right to be [...]

Search engine specialists, Greenlight, have ranked car hire comparator Carrentals.co.uk in poll position when it comes to visibility on the internet and social media marketing. In October 2010, the car rental site achieved 53 per cent of some 763,000 internet searches related to car hire. The site also ranked highest on the Social Media Popularity [...]

The ongoing disruption across France, caused by protests over pension reform, has prompted the UK Foreign Office to issue a warning to those intending to visit the country for the school half-term holidays. Most modes of transport within France have been affected, and it is not clear how long the disruption is set to continue. [...]

Motorists hiring cars overseas are being advised to take photographs of vehicles before they return them to avoid being ripped off. The UK European Consumer Centre (UK ECC) says complaints about hiring cars abroad have shot up 30 percent after they received almost 100 complains in the first five months of 2010.   Complaints received [...]

Thrifty Car Rental has announced a host of new technology for its Kuwait fleet. Thrifty, part of the Dollar Thrifty Automotive Group, has announced that vehicles will be upgraded with the addition of Bluetooth, GPS, touch screen navigation and USB ports as it provides customers with the latest in-car expertise. In addition to the driving [...]

Legend Holdings and China Auto Rental have announced at a press conference a new partnership. On September 15, the joint press conference learned that Legend Holdings will inject around 1.2 billion yuan (£114 million) in cash into China Auto Rental as it acquires over a 50 per cent stake in the rental service provider. The [...]

The leading car hire specialist, Avis UK, unveiled the flagship branch at the well-known Westfield shopping centre. The opening is the 15th for Avis in the capital, and its location seeks to offer a quick getaway from London, with connections to the M3, M4 and M40, as well as simple access to Wood Lane and [...]

The Welsh Assembly Government has told members that they must be more conscientious when it comes to refuelling their hire cars before returning them to dealers. The announcement comes after it was revealed that Welsh civil servants ran up a bill of £23,000 last year through service charges because they did not fill up their [...]