After David Barnish, a British holidaymaker, took Thomson Holidays to court, the company was made to pay a fee of £750. The guy was suing, because the Kos hotel that he and is family had stayed in on their holiday was only geared for the German market. The cost of the holiday for Mr. Barnish was £4,000 at the Grecotel Royal Park. Because all of the activities were available in German only, they were not able to participate in them. The judge made his ruling that the company brochure was misleading and didn’t make it clear that the Grecotel Royal Park didn’t cater to English speakers.

Travel agents could be in trouble if they don’t provide correct information to their customers, is what one travel lawyer has said. If travel packages are made to be misleading, then the company will be held responsible, even if they are just saying what another organization has said before. Now tour operators will be thinking twice about what and how they say things in their travel brochures. A chairman of a travel company said that travel agents need to take the responsibility of offering their customers only accurate details. Relying on brochure information isn’t a safe way to go. The agents need to do research on the holiday they are selling to make sure that they have all of their information right.

As a result of the court judgment, Thomson Holidays will keep the Grecotel Royal Park on their list, because they have not received any complaints from other customers. A Thomson spokesman said that they feel that it is significant to remember that the judge didn’t grant Mr. Barnish the whole cost of the holiday stay that he was requesting.