Car hire Groningen

Good. Unaware it was 3rd party

Very good

Exceptionally efficient.

For a first timer renting a car oversea, it can be confusing to me that there are 2 to 3 "companies" handling the reservation. After I had reserved online, I received an email from cse.easyterra.com. giving me voucher from car rental schiphol with alamo logo. And then there was the reservation team emailing me from cse.easyterra.com that sign off with Auto Europe. I had reserved with excess cover and when I had reached the airport alamo counter, they also ask if I needed additional insurance. It was overwhelming to me that there is multiple point of contact and the decision making was made difficult by the reservation excess cover and the point of collection insurance coverage question. I wish there is only 1 point of contact in the email leading up to collection of car. Otherwise, there better be an introduction of the companies involved in the first reservation email. The excess coverage also need to be sorted out properly. Service over profit is the way to go, please. Thank you.

Very good Easy

Very good highly recommended

Really easy and hassle free

We are very happy with car-rentals.com...we usually use carrentals.com or rentalcars.com but found your website with the best prices and hope you stay this way. We love the service and reminder emails. Thank you so much for your valuable service.

generally good

Very happy with the experience I had. No queue and the lady at the counter was very professional and helpful and could answer my queries. Special thanks to Victoria who ensured the smooth process.

I did reservation on "last minute" and all was perfect. Thanks for fantastic service. Keep up good work.

Good no issues when at service desk or with customer support.

Booking was easy and information provided was clear and useful.

Booking experience was excellent

Excellent.